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The Service Reliability Engineering (SRE) team is responsible for service infrastructure that ensures our customers’ perfect experience. You will partner with the SRE team in order to define, prioritize, plan, and deliver the project portfolio of technical, infrastructure, and system needs that make Apple, Apple. The projects range from deploying end to end infrastructure environments, help support feature launches, hardware deployments, decommissions, complex system changes, tech refreshes, data migrations, service outage remediation, CapEx planning, as well as continually striving to scale and mature operations and operational standard methodologies.

The Google Cloud Vendor Management Office (VMO) has responsibility for all extended workforce needs across Google Cloud, including but not limited to extended workforce strategy, vendor partner selection, governance, operations and performance management. We partner deeply with all Cloud teams in Support, Learning, Sales and Engineering to set up new vendor engagements and improve existing ones.

In this role, you will help us grow our Workspace business by maintaining and growing relationships with our existing customer base. You will work with customers to deliver true business value, demonstrate product functionality, and provide an overview of business use cases. You will accelerate Google Workspace business growth by engaging with our clients, building internal/external alignment, and successfully manage opportunities in an overlay model to the field business organization. You will also prospect, qualify, develop, and facilitate Google Workspace opportunities for growth through cloud motivated business transformation. You will build a pipeline and work with account teams to create customer solutions and motivate agreements. You will lead day-to-day relationships with external customer stakeholders, leading with empathy, while identifying ways to multiply your impact and the impact of the team as a whole.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

In this role, you will be responsible for service delivery performance for all extended workforce needs across Google Cloud, including extended workforce strategy, governance, operations, and performance management. You will partner with all Cloud teams in Google Cloud Products (GCP) technical support, to set up new vendor engagements and improve existing ones. You will be overseeing the entire GCP technical support operations in the Americas region. You will collaborate, motivate change at all levels within GCP organization, and build relationships.

As an Incident Response Consultant, you will provide industry-leading incident response, assessment, transformation, managed detection and response, and training services with in-depth tactical support. You will help organizations effectively detect and respond to threats and reduce the overall impact of business risk before, during, and after an incident.

As a Field Sales Representative (FSR) for Public Sector, you will be working with our Public Sector accounts related to different public entities across all regions. You will leverage experience working with executives to build on existing relationships, establish relationships in new areas, and act as a business partner to understand our customer's tests and goals.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.