Learning paths
One path is live: the foundation every virtual assistant role shares. Specialisations are built on top of it, so what you learn now carries into whichever direction you take next.
Live now
AI-Enabled Administrative VA
Inbox, calendar, client communication, research, data and AI workflow skills, taught in short daily missions and proven in simulations. The path every other VA specialisation builds on.
8 modules · 30 missions · about 8 hours
See the full path
Planned specialisations
Each inherits the administrative foundation and adds its own simulations. The order is decided by what employers on VirtualStaffer are hiring for and what certified learners ask for.
- Planned
Executive VA
Founder support at depth: travel, board prep, confidential correspondence, priorities across a leadership team.
- Planned
Customer Service VA
Ticket queues, tone under pressure, refunds and escalations in Zendesk, Intercom and Gorgias.
- Planned
Ecommerce VA
Shopify and Amazon operations: listings, orders, returns, supplier follow-up, customer messages.
- Planned
Real Estate VA
Listings, lead follow-up, showings, transaction paperwork and CRM hygiene for agents.
- Planned
Recruitment VA
Sourcing, screening calls, scheduling and ATS updates for hiring teams.
- Planned
Bookkeeping VA
QuickBooks and Xero reconciliation, invoicing and month-end reporting for small firms.
Not sure where you stand?
The free readiness test scores you on the foundation skills in five minutes and tells you which mission to take first.
Take the readiness test