Searching for remote CRM specialist jobs that allow you to shape user engagement? As a Lifecycle & CRM Specialist at Replika, you'll build impactful lifecycle programs to connect with millions of users worldwide.
About the Role
In this role, you'll take charge of developing and managing lifecycle strategies that enhance user engagement and drive revenue. Your focus will be on creating personalized communication that resonates with users at various stages of their journey.
About the Company
Replika is the world's first consumer AI app, designed to enhance human connection through technology. Since its launch in 2017, it has grown to over 40 million users, helping individuals feel more connected and supported in their daily lives.
Why This Job Stands Out
- Play a key role in enhancing user engagement for a leading AI app
- Work remotely and enjoy a flexible schedule
- Directly influence the experience of millions of users worldwide
Job Insights
RoleLifecycle & CRM Specialist
Work TypeRemote work from home job
Experience LevelMid to Senior
Who This Job Is For
- Professionals looking for remote CRM specialist jobs in a consumer subscription app
- Candidates with hands-on lifecycle experience and a passion for user engagement
- Individuals eager to work from home and make a direct impact on global users
What You Will Do
- Build lifecycle flows for onboarding, free-to-paid conversion, and user retention
- Work with product teams to create in-app messages that drive conversions
- Plan and execute campaigns targeting lapsed users and dormant email lists
- Segment user data to ensure personalized communication
- Test and optimize messaging strategies based on performance data
- Manage deliverability and reporting to connect lifecycle efforts to revenue
What They Are Looking For
Skills & Experience
- Hands-on lifecycle or CRM experience with measurable revenue results
- Familiarity with messaging platforms like Braze, Customer.io, Iterable, or Klaviyo
- Strong data analysis skills for segment creation and performance evaluation
- Knowledge of compliance regulations for global communication
- Excellent written English and copywriting skills
What They Expect
- Ability to shape and implement lifecycle strategies independently
- Proactive approach to testing and optimizing communication channels
- Strong understanding of user behavior and engagement metrics
What They Offer
- Flexible job schedule and a generous vacation policy
- Opportunity to impact millions of users globally within months
- Work in an innovative environment pushing AI boundaries
- Fully remote position with the ability to work CET hours
Tips for Applicants
- Highlight your experience with CRM tools and lifecycle strategies in your application
- Showcase any relevant metrics or results from previous roles to demonstrate your impact
- Prepare to discuss your approach to user segmentation and personalized communication
Frequently Asked Questions
What does the role of a Lifecycle & CRM Specialist involve?
The role involves developing lifecycle strategies to enhance user engagement, managing communication flows, and driving revenue through targeted campaigns.
Is this position fully remote?
Yes, this is a fully remote position that allows you to work from home.
What tools will I be using in this role?
You will work with modern messaging platforms such as Braze, Customer.io, Iterable, or Klaviyo, along with data analytics tools.
