Searching for remote admin jobs that allow you to work from home? This Remote Receptionist & Customer Support Assistant position at Assist World is perfect for individuals who enjoy customer interaction and administrative tasks.
About the Role
As a Remote Receptionist & Customer Support Assistant, you will be the first point of contact for inbound calls, ensuring callers are routed to the appropriate department while providing excellent customer service. You will also assist with light administrative tasks as needed.
Why This Job Stands Out
- Join a small remote team dedicated to providing excellent customer support
- Work from home while supporting a premium, high-end brand
- Enjoy a flexible work schedule covering US business hours
Job Insights
RoleRemote Receptionist & Customer Support Assistant
Work TypeRemote work from home job
Who This Job Is For
- Individuals seeking remote customer service jobs with a focus on communication
- Professionals looking for virtual assistant jobs in a dynamic remote environment
- Candidates with experience in call center roles who want to work from home
What You Will Do
- Answer incoming calls professionally and route them to the correct department
- Provide basic information to callers based on scripts and FAQs
- Take detailed messages and ensure timely follow-up when contacts are unavailable
- Capture and update caller information in a CRM system
- Assist with data entry and maintain accurate internal documentation
What They Are Looking For
Skills & Experience
- 3+ years of experience in customer service or receptionist roles
- Excellent spoken English with a clear accent
- Tech-savvy with experience in Google Workspace or Microsoft Office
What They Expect
- Maintain a high level of customer care and professionalism
- Manage high call volumes while staying calm and courteous
- Follow call scripts and decision trees accurately
What They Offer
- 100% remote work setup
- $50 birthday bonus
- $200 testimonial bonus
- Salary range of $800 - $1100 per month
Tips for Applicants
- Highlight your customer service experience in your application
- Showcase your familiarity with CRM systems or similar tools
- Prepare to demonstrate your communication skills during the interview
Frequently Asked Questions
What are the working hours for this role?
The coverage window is Tuesday to Friday from 12 noon to 8 pm Eastern time and Saturday from 8 am to 5 pm Eastern time.
Is this position fully remote?
Yes, this is a 100% remote position, allowing you to work from home.
What kind of training will be provided?
Training will be provided on the decision tree, call scripts, and the CRM system used by the company.
