Searching for remote admin jobs that make a difference? This Receptionist/Referral & Resource Navigator role at PeakVista offers a chance to support patients while working from home.
About the Role
As a Receptionist/Referral & Resource Navigator, you will be the first point of contact for patients, assisting them with appointments and guiding them through the healthcare process. Your role is vital in ensuring patients receive the care they need, while also supporting the administrative functions of the Virtual Care Center.
About the Company
Peak Vista Community Health Centers is a nonprofit organization dedicated to providing exceptional healthcare services to individuals facing access barriers. With over 800 employees, they serve more than 81,500 patients annually across 14 counties, delivering integrated medical, dental, and behavioral health services.
Why This Job Stands Out
- Join a nonprofit organization making a significant impact in the community
- Work remotely while supporting essential healthcare services
- Be part of a team that values cultural diversity and collaboration
- Enjoy benefits that support your health and career growth
Job Insights
RoleReceptionist/Referral & Resource Navigator
Work TypeRemote work from home job
Experience LevelEntry Level
Who This Job Is For
- Individuals seeking entry-level remote admin jobs in healthcare
- Candidates who want to work from home while supporting patient care
- Professionals looking for virtual assistant roles with a focus on customer service
- Job seekers interested in remote work with a nonprofit organization
- Filipino remote workers eager to contribute to a strong community health mission
What You Will Do
- Schedule appointments and perform intake functions for patients
- Answer questions and provide direction for telephone calls and patient services
- Advise patients on appointment status and provider delays
- Maintain coverage at the front counter and assist with patient inquiries
- Support the clinical referral process and collaborate with community providers
- Promote patient education to reduce hospital readmission rates
- Contribute to departmental performance improvement goals
What They Are Looking For
What They Expect
- Strong communication and customer service skills
- Ability to manage multiple tasks and prioritize effectively
- Collaborative mindset to work with clinical staff and community providers
- Commitment to delivering high-quality service and patient care
- Knowledge of compliance and adherence to organizational values
What They Offer
- Health insurance coverage
- Paid time off for work-life balance
- Dental coverage for employee wellness
- 403(b) retirement plan with company match
- Tuition assistance for professional development
Tips for Applicants
- Highlight any previous customer service experience in your application
- Emphasize your ability to handle multiple tasks and prioritize effectively
- Showcase your commitment to patient care and community service
- Prepare to discuss how you can contribute to a positive remote work culture
Frequently Asked Questions
What are the working hours for this role?
The working hours are from 8:00 AM to 5:00 PM, Monday to Friday.
Is this position fully remote?
Yes, this is a fully remote position allowing you to work from home.
What benefits does PeakVista offer?
PeakVista offers health insurance, paid time off, dental coverage, and a retirement plan with company match.
Do I need specific qualifications to apply?
While specific qualifications are not listed, strong communication and customer service skills are essential for this role.
