Searching for remote customer support jobs that allow you to lead innovative projects? The MSD 365 Customer Relationship Management Lead position at Sparix Global offers an exciting opportunity to work from home while making a significant impact on customer experience.
About the Role
In this role, you will oversee the architecture and development of Microsoft CE applications, guiding a team of developers to ensure successful project delivery and alignment with organizational needs.
Why This Job Stands Out
- Lead high-impact projects in Microsoft Dynamics 365 CRM
- Work remotely with a global team focused on innovative solutions
- Opportunity to mentor and develop a team of skilled professionals
Job Insights
RoleMSD 365 Customer Relationship Management (CRM) Lead
Work TypeRemote work from anywhere in the world
Who This Job Is For
- Experienced professionals seeking remote admin jobs in CRM and Microsoft CE applications
- Candidates with a strong background in developing and deploying CRM solutions using .Net and JavaScript
- Individuals looking for virtual assistant jobs that require leadership and technical expertise in Microsoft technologies
What You Will Do
- Study and understand current and desired Microsoft CE applications and configurations
- Coordinate design changes to ensure compliance with organizational standards
- Architect and build a roadmap for project delivery
- Manage and mentor a team of CRM and full-stack developers
- Advise leadership on trends in Microsoft CE applications and functionalities
- Document all technical and functional designs, test plans, and best practices
What They Are Looking For
Skills & Experience
- 10+ years of experience in Microsoft CE application software systems implementation
- Proficiency in .Net, JavaScript, Python, React, SSIS, and Reporting Services
- Experience as a Microsoft certified FastTrack solution architect for business applications
What They Expect
- Ability to work independently and manage multiple projects
- Strong communication skills for stakeholder engagement and reporting
- Commitment to following organizational standards and procedures
Tips for Applicants
- Highlight your experience with Microsoft CE applications and any relevant certifications in your application
- Emphasize your leadership experience and ability to manage remote teams effectively
- Showcase specific projects where you leveraged AI and Machine Learning in CRM solutions
Frequently Asked Questions
What is the expected work schedule for this remote position?
The role requires alignment with the EST timezone, typically starting around 6:30 PM IST.
Is there any specific software proficiency required?
Yes, proficiency in Microsoft Office 365, including Teams, Word, Excel, and PowerPoint, is essential.
