Searching for mid-market account executive roles in a dynamic remote environment? This position at Customer.io offers a unique chance to elevate your sales career while working from home.
About the Role
As a Mid-Market Account Executive at Customer.io, you will play a crucial role in driving new customer acquisition and managing the entire sales cycle, from prospecting to closing deals. This full-cycle sales position focuses on engaging mid-sized accounts to help them leverage automated communication solutions.
About the Company
Customer.io powers automated communication that people actually want to receive. Over 9,000 companies, from startups to global brands, utilize their platform to send billions of messages daily, using real-time behavioral data to enhance customer interactions.
Why This Job Stands Out
- Join a leading B2B SaaS company with a strong commitment to employee well-being
- Enjoy the flexibility of remote work while contributing to a global team
- Be part of a culture that values empathy, transparency, and responsibility
Job Insights
RoleMid-Market Account Executive
Work TypeRemote work from home job
IndustrySales and Marketing
Who This Job Is For
- Sales professionals with 2+ years of experience in remote B2B SaaS roles
- Candidates eager to drive growth in mid-market accounts through consultative selling
- Individuals seeking remote sales jobs that emphasize relationship-building and customer success
- Job seekers interested in a remote work culture that values empathy and transparency
What You Will Do
- Build and manage a sales pipeline through self-sourced and SDR-supported leads
- Lead the full sales process from prospecting to closing for deals under $50,000 ACV
- Conduct discovery calls to analyze customer needs and align solutions effectively
- Collaborate with the SDR team and Customer Success for seamless post-sale transitions
- Track and report on sales metrics to inform decision-making and strategy
- Engage in proactive outreach to maintain a healthy top-of-funnel pipeline
- Nurture relationships within mid-sized accounts to identify growth opportunities
What They Are Looking For
Skills & Experience
- 2+ years in full-cycle B2B SaaS or MarTech sales, focusing on mid-market accounts
- Proven track record in customer acquisition and closing deals
- Familiarity with sales methodologies like MEDDPICC
- Strong verbal and written communication skills
What They Expect
- Ability to identify customer business needs and position relevant solutions
- Experience working closely with SDR teams for lead generation
- Proficiency in managing both inbound and self-sourced opportunities
What They Offer
- Compensation package of $95,000 base + $95,000 variable, totaling $190,000 OTE USD
- 100% coverage of medical, dental, vision, and mental health insurance for you and your family
- 16 weeks paid parental leave and unlimited PTO
- Stipends for remote work and wellness, plus a professional development budget
Hiring Process
- 30-minute video call with Recruiter
- 45-minute video call with Hiring Manager
- 60-minute Mock Call with Hiring Team
Tips for Applicants
- Highlight your experience in B2B SaaS sales, particularly with mid-market accounts
- Demonstrate your familiarity with sales methodologies during the interview
- Prepare examples of how you've successfully closed deals in previous roles
Frequently Asked Questions
Is this position open to applicants outside the UK and Ireland?
No, candidates must be located in the UK or Ireland to be considered for this role.
What is the expected salary for this role?
The compensation package includes a $95,000 base salary plus a $95,000 variable component, totaling $190,000 OTE USD.
What benefits does Customer.io offer?
Customer.io provides comprehensive health insurance, paid parental leave, unlimited PTO, and stipends for remote work and wellness.
