Searching for remote admin jobs that make a difference? As a Care Management Support Assistant at Humana, you will play a vital role in supporting members' health and wellness while working from home.
About the Role
In this role, you will provide non-clinical administrative support to Humana's Special Needs Population members, helping them access resources and maintain their wellness. Your work will involve guiding members and families through the care management process.
About the Company
Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and CenterWell healthcare services, we help millions achieve their best health by delivering the care and service they need.
Why This Job Stands Out
- Join a leading healthcare company focused on community wellness
- Work remotely while making a positive impact on members' lives
- Enjoy a comprehensive benefits package that supports your well-being
- Be part of a caring community dedicated to improving health outcomes
Job Insights
RoleCare Management Support Assistant
Work TypeRemote work from home job
Experience LevelEntry Level
Who This Job Is For
- Individuals seeking remote admin jobs in the healthcare sector
- Candidates with experience in customer service and administrative support
- Professionals interested in work from home roles that support community wellness
- Job seekers looking for remote positions with a focus on member care
What You Will Do
- Provide administrative, non-clinical support for care management activities
- Assist in assessing member needs and determining appropriate resources
- Guide members and families in understanding and accessing wellness resources
- Facilitate communication between members, families, and care resources
- Support moderately complex operational tasks and administrative duties
What They Are Looking For
Skills & Experience
- 1+ year administrative support experience in healthcare or related fields
- Proficiency in Microsoft Word, Excel, and Outlook
- Experience with electronic medical records and customer service
- Excellent keyboard and web navigation skills
- Bilingual in Spanish, Arabic, or Chaldean Neo-Aramaic is a plus
What They Expect
- Ability to navigate and use care and wellness resources effectively
- Strong communication skills for guiding members and families
- Commitment to compliance with departmental policies and quality standards
- Flexibility to handle moderately complex operational tasks
What They Offer
- Competitive salary ranging from $39,000 to $49,400 per year
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) retirement savings plan
- Opportunities for personal wellness and smart healthcare decisions
Tips for Applicants
- Highlight your administrative support experience in healthcare on your resume
- Emphasize any experience with electronic medical records or customer service
- Prepare to discuss your understanding of member needs during the interview
Frequently Asked Questions
Is this position fully remote?
Yes, this role is fully remote, but you must reside in the state of Michigan.
What are the working hours for this position?
The schedule includes an 8-hour shift between 8:45 am and 6 pm EST, with occasional overtime.
What qualifications do I need to apply?
You need at least 1 year of administrative support experience in healthcare and proficiency in Microsoft Office applications.
